Chatbots have become increasingly popular in recent years as businesses look to streamline customer service, increase efficiency, and reduce costs. There are different types of chatbots, each with its unique features and capabilities. In this post, we will look at the various types of chatbots and how to create them. Different Types of Chatbots Menu/Button-based Chatbots These chatbots use pre-defined buttons and menus to help users navigate the conversation. They are easy to build and ideal for simple tasks such as ordering food or booking a table at a restaurant. Linguistic-Based / (Rule-Based Chatbots) These chatbots are programmed to respond based on a set of predefined rules. They work best for tasks that have clear-cut answers, such as frequently asked questions. Learn how to create chatbots that improve customer service and interaction. Keyword Recognition-based Chatbots These chatbots use natural language processing (NLP) algorithms to identify keywords and provide r...
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